Contact Drone Pilot Network (Pty) Ltd
We are a platform built for professionals, and we are committed to providing you with high-quality support. Whether you have a question, a suggestion, or need technical assistance, our team is ready to help.
We take your security seriously. All payments are processed by the world’s most trusted and secure payment gateways. We never see or store your credit card information on our servers.
We take your security seriously. All payments are processed by the world’s most trusted and secure payment gateways. We never see or store your credit card information on our servers.
Before You Reach Out... Check Our Help Centre
We have found that most questions can be answered instantly by visiting our Help & FAQ page. This is the fastest way to get information on how our platform works, our credit system, and our verification process.
Get in Touch Using Our Contact Form
For all general inquiries, technical support, platform feedback, or questions not answered in our FAQ, this is the best way to reach us. Please provide as much detail as possible so we can assist you effectively.
We aim to respond to all inquiries within one to two business days.
Specific Contact Channels
To ensure your inquiry is handled by the right department, please direct your communication as follows:
Verification & Compliance Inquiries
If you have a specific question about the DPN Verified Badge application, your document status, or our Verification Policy, please email our dedicated compliance team.
- Email: sales@dronepilotnet.com
- Subject Line: DPN Badge Verification Inquiry
General & Technical Support
For all other questions, including account issues, payment problems, or bug reports, please use the main contact form on this page or email:
- Email: support@dronepilotnet.com
Our Physical Address (Company Headquarters)
For official correspondence, our company is registered and based in South Africa.
Drone Pilot Network (Pty) Ltd; (2025/562646/07)
Unit 8b, Pearl of Hout Bay,
8 Victoria Avenue Hout Bay,
Cape Town, 7806 South Africa.
Please note: This is our registered office address and not a walk-in location for public support.
All support inquiries must be directed through our digital channels.
Email: info@dronepilotnet.com
WhatsApp: +27.798512761
